Due to two (earlier one) of the AWS AZs being down in ME region and third AZ experiencing high error rates, LeadSquared is facing high error rates too in ME region.
All LSQ operations have returned to normal as of 11:38 PM IST, March 19. Customers requiring assistance related to this event are encouraged to contact our Support team. We appreciate your patience and understanding while we have worked to restore services.
Posted Mar 19, 2026 - 23:38 IST
Monitoring
Critical capabilities have been restored and are currently operating as expected. Customers requiring assistance related to this event are encouraged to contact our Support team. We appreciate your patience and understanding while we have worked to restore services. More details can be referred at below link: https://health.aws.amazon.com/health/status
Posted Mar 18, 2026 - 19:03 IST
Update
Most critical capabilities have been restored and are currently operating as expected. Our teams continue to work closely with AWS to complete the remaining remediation steps and ensure full service stability. At this point, we will transition to a more targeted communication model, with updates being provided directly to customers who may still be impacted. Customers requiring assistance related to this event are encouraged to contact our Support team. We appreciate your patience and understanding while we worked to restore services. More details can be referred at below link: https://health.aws.amazon.com/health/status
Posted Mar 07, 2026 - 08:34 IST
Update
While we have successfully restored many critical capabilities, we are actively working with AWS to resolve the issue completely. More details can be referred at below link: https://health.aws.amazon.com/health/status
Posted Mar 05, 2026 - 18:01 IST
Update
As of March 4, 08:25 PM IST, We have successfully restored reporting capabilities. We are actively working with AWS to resolve the issue. More details can be referred at below link: https://health.aws.amazon.com/health/status
Posted Mar 05, 2026 - 10:46 IST
Update
March 4, 01:24 AM IST, We have successfully restored critical backend services. We are actively working with AWS to resolve the issue. More details can be referred at below link: https://health.aws.amazon.com/health/status
Posted Mar 04, 2026 - 16:39 IST
Update
March 3, 10:00 PM IST, We have successfully restored one more critical functionality, related to backend workflows. We are actively working with AWS to resolve the issue. More details can be referred at below link: https://health.aws.amazon.com/health/status
Posted Mar 04, 2026 - 00:17 IST
Identified
March 3, 1:37 PM IST, We have successfully restored select critical functionalities, including Login and read access to key entities. The team is actively working on restoring the remaining functionalities and continues to prioritize full service recovery at the earliest. Further updates will be shared as progress continues.
Posted Mar 03, 2026 - 20:32 IST
Investigating
Due to two of the AWS AZs being down in ME region and third AZ experiencing high error rates, LeadSquared is facing high error rates too in ME region. We are actively working with AWS to resolve the issue. More details can be referred at below link: https://health.aws.amazon.com/health/status
Posted Mar 02, 2026 - 13:08 IST
Monitoring
Following mitigation actions been taken in the ME region, all LSQ operations have returned to normal as of 03:30 AM IST, March 2. While we do not expect any more instability, we will continue to monitor the situation. We appreciate your patience and understanding during this period.