Delayed or missing Outlook OTPs due to Microsoft 365 email degraded service

Incident Report for LeadSquared

Monitoring

A Microsoft 365 degraded-email service issue is causing intermittent delays and, in some cases, non-delivery of email OTPs for Outlook users. Please retry after a short wait if your OTP does not arrive, or reach out to LeadSquared support team and we’ll help with alternative options to unblock you. We will update as Microsoft’s service recovers.
http://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Posted Nov 13, 2026 - 10:33 IST

This incident affects: Third Party Integrations (Email Sending Service).