Web Application slowness

Incident Report for LeadSquared

Resolved

We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Posted Feb 25, 2020 - 21:29 IST

Update

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

Posted Feb 25, 2020 - 18:09 IST

Monitoring

Our Engineers has identified an issue with our third-party vendor, we have taken corrective action to restore service. We will send another update soon.

Posted Feb 25, 2020 - 17:49 IST

This incident affected: Mumbai Data Center (in21) (Web Application), US Data Center (us11) (Web Application), and Singapore Data Center (Web Application).