Performance issue in Mumbai Region

Incident Report for LeadSquared

Resolved

This incident has been resolved.
Posted Oct 25, 2024 - 17:41 IST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 25, 2024 - 15:42 IST

Identified

Teams have identified the issue and working on implementing the fix to restore the Application and services.
Posted Oct 25, 2024 - 14:06 IST

Investigating

We are observing Partial Outage with one of the DataBase which is impacting Mumbai Region LSQ Application.
Backend teams are working on restoring the service.
Posted Oct 25, 2024 - 13:54 IST
This incident affected: Mumbai Data Center (in21) (API, Web Application, Mobile Application).